Loryn works with prop firms on Tradovate and with Topstep through TopstepX/ProjectX. On the Tradovate side that includes Apex, Tradeify, MyFundedFutures, Take Profit Trader, Bulenox, and more; Topstep connects through its own API. Risk numbers come directly from the broker API.

Today, live capture runs through Tradovate’s official API. Loryn is a NinjaTrader Ecosystem vendor, and deeper NinjaTrader integration is planned.

No. Capture runs in the cloud, regardless of whether Loryn is open or which device you use to place the trade.

Yes. The optional Chrome companion can surface fills instantly. Without it, normal cloud capture typically runs within about a minute.

No. The connection is read-only. Loryn never sees your broker password and cannot place trades or move funds.

Data is stored in encrypted Postgres infrastructure in the United States. Database-level access rules scope every row to its owner.

Yes. Account deletion cancels the subscription and permanently removes fills, notes, conversations, and sign-in data. It is not a soft delete.

Round trips are matched per account in chronological order and reconcile with broker statements within rounding. Monthly broker reconciliation remains good practice.

No. You can evaluate Journal for one month and cancel before the next billing date. Access continues through the paid period.

Yes, directly from Settings. Cancellation takes effect at the end of the period already paid for.

Stripe retries automatically. Access is restricted after unresolved failure while your data remains viewable, then the subscription is canceled if payment is not restored.

There are no partial-period refunds. If a charge was made in error, contact support within 30 days and the team will review it.